Frequently Asked Questions
🎉 Faqs, #facts and f-ups - answered here!
How long does it take to fire my piece?
If you have joined us for our Family/Evening taster/ Sip & Sculpt/ Date Night classes, it takes around 5 weeks after your class, in which you will receive an automated email & SMS to collect your pieces.
If you have joined us for our Keepcup/Make a Mug/ Just a Glaze/Workshop, it takes around 2 weeks after your class, in which you will receive an automated email & SMS to collect/glaze your pieces.
NOTE: these are automated so if you are traveling far to collect, you should call beforehand to confirm as there may be slight delay.
What are your studio collection times?
Our studio collection times are;
Mon - Fri between 12pm-4:30pm (Bondi & Rosebery)
Sat - Sun between 10am-12:30pm (Bondi only)
Sun between 10am-12:30pm (Bondi only)
Do you offer a firing service for pieces I made elsewhere?
Yes we do.
It is $10 per kilo, per firing or you can book out one of our 200, 300 or 500 litre kilns.
We are stoneware studio and fire to 1250 degrees, so you will need to make sure your clay is compatibly with this temperature.
If you with to fire earthenware clay, we can do that however you will need to book out a full kiln.
What happens if my piece cracks or breaks in the kiln?
We are not responsible for a piece cracking, breaking, exploding or any other type of unsatisfactory result after firing.
Booking with your vouchers
To book in using your Gift vouchers, simply add the gift voucher code at checkout to automatically apply it to your order.
NOTE: Any active vouchers purchased before 1st OCT 2023 will need to be reinstated. Please email firstname.lastname@example.org with your current voucher code and the class date / time you'd like to book in with.